Camden County Workforce Investment Board
Supporting the development and retention of a world class workforce
About the TMCC Initiative
CC WIB
420 Benigno Blvd.
Suite B
Bellmawr, NJ 08031
Phone: 856.931.9999
Fax: 856.931.6565
Email: ccwib@ccwib.com
The Camden County Workforce Investment Board (WIB) was one of eight sites selected by U.S. Department Of Transportation in late 2006 to demonstrate enhanced human service transportation models, through the development of a Travel Management Coordination Center (TMCC). This is a joint demonstration project of the U.S. DOT United We Ride and the Mobility Services for All Americans initiatives. The Federal Government’s vision is ‘One Call’ to improve access and eliminate the inefficiencies resulting from 62 different federal funding sources for human services transportation. It is anticipated that the sites will employ appropriate and current technologies to develop different models that represent the efficient use of transportation and community resources focused on customer needs. Although each site faces a unique set of local and regional challenges, the project will result in expanded and more efficient mobility services through the integration of operators and users that in many cases have been functioning as independent entities. Technology is the means of promoting this more integrated approach to transportation.
Camden County’s project is designed to create access for all transportation-disadvantaged customers to all local and regional modes of transportation across a multitude of providers and operators including public transportation, county and municipal and faith-based organizations. It builds upon the 2006 Camden County United We Ride Human Service Transportation Coordination Plan that identified transportation service needs, gaps and opportunities.
The Camden WIB has engaged 159 key stakeholders to establish a replicable and scalable TMCC design that is deployment-ready for Title XIX medical transportation services for seniors and disabled, low-income individuals and the public for all travel needs. Unique to Camden County’s TMCC design is the establishment of a Faith-Based Foundation Collaborative for Community Transportation that will provide additional transit services particularly in those areas where limited transportation exists. To help inform the design of the TMCC, more than a dozen focus groups were convened along with over 250 on-street and community surveys. As a result, the overarching system elements in Camden County’s project are designed to:
Establish a 'one-stop transportation communications center’ 'call' function for services that will allow users to access all transportation services through one action, making customer trip information more available to riders;
· Coordinate service provider trip functions;
· Implement a seamless fare/billing system for all transportation services in Camden County;
· Enhance Customer Security and Communication; and
· Establish a Faith-Based Foundation Collaborative.
Read the full proposal. (PDF)
A project of:
The Camden County Workforce Investment Board
Contact Donna Hardy Johnston, Project Manager, donna@ccwib.com, 856.931.9999
Travel Management Coordination Center